On January 11, 2013, Kendrick Johnson, 17, was found dead rolled up
in a wrestling mat at his high school in Valdosta, Ga. An athlete,
Johnson was found dead in an upright athletic mat behind the bleachers
in the school’s gym on January 11, 2013.
The first autopsy performed by the Georgia Bureau of Investigation
(GBI) on the teen revealed he died from “positional asphyxia” and his
death was ruled an accident. A second autopsy was performed by a private
pathologist, Dr. Bill Anderson, at the request of his parents, Kenneth
and Jacquelyn Johnson, who believe their beloved son was murdered
revealed something more horrible. His organs – brains, heart and lungs –
were missing and replaced with balls of crumpled newspaper.
Apple is so secretive that it makes us all wonder what it must be like to work on the inside.
We know it's intense -- a fantastic story in the New York Times recently
described the extreme lengths Apple's engineers went to to get the
iPhone ready for its 2007 launch.
But we wanted to hear what it was like from the employees themselves,
and not just those picked to be at the center of its flagship projects.
What is it like in the cafeteria, walking the halls? Are staff really encouraged to let their creativity flow?
Luckily, there is a Quora thread devoted to answering this question.
We put together some edited quotes from the more interesting answers.
Some of their answers date back to the Steve Jobs era, and some of them
are more recent.
Justin Maxwell, user interface designer: First rule of Apple, don't talk about Apple.
"If I was still at Apple, I would not be responding to this question, nor would I feel wronged for not being able to.
... The general idea is this: You are part of something much bigger than
you. The ideas you talk about in the hall, the neat tricks you figured
out in CSS, the new unibody machining technique, that's part of your
job, something you are paid to do for Apple's success, not something you
need to blog about to satisfy your ego. Don't f--- it up for everyone." Anonymous employee as reported on Macrumors: The cafe is awesome.
"The Apple Campus itself is an amazing place, with the huge building
surrounding a central Quad with grass and sidewalks and the amazing
cafeteria: You get trays and silverware just exactly like in College,
and go pick from a large handful of sushi, Mexican, make-your-own
sandwich or salad, or countless other options, then check out at a
register before sitting down inside or in their little Outdoor Cafe in
the Quad. Even the food is running at 100% throttle, with the Cafeteria
crowded and bustling, and even the Chefs dressed perfectly and
clean-white smocks with black Apple hats on, doing their part to keep
everyone fueled and running their war at 100% efficiency."
"They desire and demand a collaborative atmosphere. Your work is
peer-vetted -- we had to present our work to the team and take feedback.
Brandon Carson, contractor: "Your work is peer-vetted."
APApple employees walk between buildings at Apple headquarters in Cupertino, Calif.
At first I found this a bit disruptive, cause I'm used to working on my
own projects in a silo, but at the end of the day, the collaboration
ensured a better product. And the work didn't progress too far without
checks and balances.
More companies need to operate like that internally."
Chad Little, former Apple designer: When Steve was alive, he got what he wanted.
"Apple is a pretty divided mix of typical corporate red tape and
politics mixed in with startup level urgency when the direction comes
from Steve. If you have a project that Steve is not involved in, it will
take months of meetings to move things forward. If Steve wants it done,
it's done faster than anyone thinks is humanly possible. The best way
to get any cross departmental work done was to say its for Steve and
you'd probably have it the same day."
Simon Woodside, program manager in Core OS: We terrified engineers into secrecy.
"The best example I can give was something of a side-project that I
worked on in 2001, called Marklar. This was actually the beginning of
the effort to port OS X back to the intel platform...
...Each time we moved forward we would discover some part of the system
that needed some changes. My job was to find the right person to make
those changes -- but to do it without revealing Marklar to anyone else.
So I would go to the director of their group and inform them about
Marklar... They would then identify a specific engineer for me.
uncleboatshoes/Flickr
Next I'd scare the engineer by telling them how bad things would be if
anyone inside or outside knew what I was going to ask them to do. They
would verify with their director, and hopefully be able to fix the
relevant problem. We'd slip them some PC hardware if needed or
preferably use Virtual PC or the like to be more inconspicuous. They
certainly couldn't tell their co-workers about this work.
Personally, I didn't talk either... my close friends and family knew I
was working on some secret project but they didn't find out what until
Steve himself made the announcement. Apple had total control of the
message. The secrecy paid off big time for the company."
Anonymous: It's awful, but the food is nice.
"Generally speaking it is a pressure cooker and all communication is one directional (guess which way that is).
...Paranoid management, disrespect, constant tension, and long hours sum
up most of the real culture in operations... Most of the people in SDM
(supply demand management) see it as something they need to suck up for a
few painful years after b-school so they can move on to a better gig
with the Apple brand on their resume. Like the investment banking of
tech. Culture here is strictly top down: any attempt to streamline,
impact change, or even discuss a better way to do anything is strictly
frowned upon when it comes from the bottom. Work longer/harder, don't
complain or try to fix any of the myriad broken systems or processes,
and don't forget that there are 10 people lined up outside to take your
spot (your manager won't forget).
Work here at your own risk. On the upside, cafe food is pretty good and dress is casual."
FlickrApple headquartersRichard Francis, formerly of Intel, who worked on a project with
Apple: "all the maple surfaces in all the retail stores are harvested
at one particular time of the year in Canada so they all look the same."
"1. There is a fairly heavy corporate controlling hand governing a lot
of what Apple locally can/can't 'do' as a business. That made for a fair
degree of tension with some senior staff coming in from other parts of
the technology industry.
2. The brand is guarded with a zeal that borders on zealous obsession.
For instance - I heard (unconfirmed) that all the maple surfaces in all
the retail stores are harvested at one particular time of the year in
Canada so they all look the same. The store layouts are closely
monitored for consistency - often Jobs would go along to the local ones
on the West Coast of the US just to 'observe' them.
3. The atmosphere is not as zanily creative as you might imagine. It's
very structured, very process driven -- and that ties in with the
comments from the ex-employees about launches coming together as a
'puzzle'."
APPhilip Schiller, Apple's senior vice president of Worldwide MarketingAnonymous: "Everything, and I mean everything, is decided by the marketing team."
"Everything, and I mean everything, is decided by the marketing team at
Apple, and 2 reviewers in east coast newspapers. I was shocked and
flabbergasted at the role these reviewers had at Apple. As an engineer, I
was told to tend to feature requests that were made by Mossberg and
party. Scary, and makes me want to sell all my apple stock.
TC Dotson, position undisclosed: Apple is a walking contradiction.
"Apple is interesting. On one hand, you have 'Think Different'
propaganda posters all over the wall (you have all seen these ad
campaigns and know what they are about). On the other hand, Apple has
the strictest rules of any place I have worked. Apple cares about its
brand image above all else."
AP Boxing Writer
LAS VEGAS (AP) -- Orlando Cruz won the fight of his life when he came out last year as the first openly gay fighter in boxing.
Now he's in a fight of another kind, a championship battle Saturday night that is the biggest bout of his professional career.
"It's my dream and it's my time," Cruz said. "I've been waiting a
long time to fight for the championship and I plan to make history."
Cruz takes on fellow veteran Orlando Salido in a fight for a piece of
the featherweight title on the undercard of Timothy Bradley's fight
with Juan Manuel Marquez. He'll do it wearing rainbow colors on his
boxing trunks, his way of showing support for others in the gay and
lesbian community.
Jeff Bezos may run Amazon and he may be a billionaire. But he is very
accessible to his customers with an easy-to-find email address, jeff@amazon.com. And when his customers aren't pleased, Bezos isn't either.
Businessweek's Brad Stone
has written a lengthy cover story on Amazon that opens with a bit about
Bezos' email style and shows how important customer service is to him.
When customers send Bezos an email complaining about something
Amazon-related, Bezos forwards the message to the appropriate person at
the company. The only addition Bezos makes to the email is one
character:
"?"
The recipient then scrambles to solve the issue and must get his or her
reply approved by multiple people before responding to Bezos.
Stone writes:
"When Amazon employees get a Bezos question mark e-mail, they react
as though they've discovered a ticking bomb. They've typically got a few
hours to solve whatever issue the CEO has flagged and prepare a
thorough explanation for how it occurred, a response that will be
reviewed by a succession of managers before the answer is presented to
Bezos himself. Such escalations, as these e-mails are known, are Bezos's
way of ensuring that the customer's voice is constantly heard inside
the company.